Frequently Asked Questions

1) Error message -

Fix - Please open or refresh the TradingView.com chart page, then re-open the extension to reload your TradingView data.

2) Error message -

Fix - Try the following:

  1. Delete indicator from your chart

  2. Go to Tools - clear indicators data and then Clear Cache

  3. Re-add indicator to chart (and favorite it)

  4. Re-run the process.

This will most likely fix the issue in parsing.

If the issue still exists after the above, you can input a checkbox into cells 98-99 as it is requiring a checkbox there.

3) General Fix - After each indicator update clients must do the following -

-clear indicators data (from tools page) and refresh chart

-delete indicators from chart and reload latest version

-create manual template alert and push to new sheet

-work off new template alert to create alerts

4) Error - There value of "indicator parameter" to set "undefined" is not boolean demanded for checkbox A Boolean value is either true or false.

Fix - User must double check the indicator parameters to ensure a checkbox is present for said "indicator parameter"

5) Error message -

This problem occurs when extension will try to set alerts, but in the data from spreadsheet do not exist column "condSource" or it is empty in this alert.

Fix - User must double check the indicator parameters to ensure the column data is filled and not empty or missing.

6) Error message -

Fix - Double check all parameters line up, clear indicators data, start fresh.

7) Message -

Fix - Turn log scale off on TV chart, then click “Got it” on the prompt, then click “Continue anyway”.

8) Error - Somehow it doesn't load psar configs and for Bybit it didn't load anything due to pair syntax errors. When you save alerts, you get different pairs than when you upload.

Fix - Save all alerts firstly to master sheet before working with TVAM

9) Error message -

Fix - Make sure the indicator is added to the chart where you are working on your alerts, then only try to load/save it through TVAM

10) Error when indicator source is blank - test222: Error when editing the alert. The alert does not have a condition to activate.

Fix - Please check indicator conditions, fix alert and retry.

11) Error message -

Or TEST2: error when edit the alert. There value of "keltner channels multiplier" to set 1٫5" is not number demanded for input

Fix - User must use decimal instead of comma. In this case, it should be 1.5 and not 1,5

12) Error message -

Fix - Make sure you are using the correct sheet and indicator is added to the chart

13) Error message -

Fix - Refresh the page once and retry, do not move browser away from Tradingview page

14) Error message -

Fix - Clear all cache/indicators data from TVAM and then reload sheet making sure the missing value is entered prior to loading it back on TV

15) Error message - "Alert is not in loading list. Ignored"

Fix - Alert not in loading list - means it was not checked in the sheet under SYNC Tab. Make sure to check it and then reload.

16) Error message -

Fix - Reload and refresh, re-run functions.

17) Error message -

The extension didn't get the ID of the spreadsheet from saved options.

Fix - Put spreadsheet in settings tab correctly and recheck if spreadsheet permissions are proper

18) General Fix - After an indicator update your old alerts will only be able to be saved to spreadsheet as they are made on an older version of the indicator used. They should be used for reference only and as such they will NOT be able to be loaded back to tradingview if any fields have changed in the indicator update.

Once the old alerts are saved to a spreadsheet you will have to update and remake the alerts on the new indicator settings.

This can be done by doing the following.

  1. Click TOOLS tab on TVAM

  2. Clear indicators data

  3. Delete the indicator from the chart and save the chart.

  4. Reload the browser

  5. Re-add the indicator that was updated by searching for it in Indicators (helpful to favorite it). Once added to chart update indicator settings to match any of the old settings that you want to retain.

  6. Make a test alert on any chart with the indicator. Be sure to double check your indicator settings!

  7. Save test alert to A NEW spreadsheet being sure to change the spreadsheet name in the Settings tab.

From here on the new alert format (which may include new alert fields or conditions) you will have to input settings and reload to Tradingview. You can use your old alerts for reference and may have to add additional inputs off the test alert.

19) Error message -

Fix - Refresh the page once and retry, do not move browser away from Tradingview page

20) Error message -

Fix - Please ensure the indicator you want to work on is applied to the chart and within the first four indicators applied.

In the example above there 6 indicators on chart. But chart height is not enough to show them all so they are hidden, and you cannot do anything with them, and as such the extension can't do anything too.

Also, indicators are either on the chart or aren't. After clicking on them showing button with settings the alert window should open - or maybe it is blocked by something (any adblock related extensions may block this action).

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